EnvoyHealth helps our clients market their products to the broadest audience and ensure correct product use. We help increase engagement and satisfaction through the entire patient journey.
EnvoyHealth completes appointment reminders through telephonic and digital means to patients and/or their caregivers. This is done on behalf of healthcare providers and allows them and their staff to focus on direct patient care.
We offer outbound communication to patients and/or their caregivers to complete appointment scheduling with their healthcare provider. We also ensure any potential travel or affordability barriers are addressed until the appointment date.
Patient & Provider Training
EnvoyHealth can provide product-specific virtual training for both patients and providers through web modules or web conferencing. For providers, instruction can include injection, infusion, or reimbursement training. Click-to-chat services are available to patients who need to engage with a patient care coordinator or clinician.
EnvoyHealth can customize a cost-effective inside sales program to influence purchasing, usage, prescribing, or recommending of products or services. We reach physicians; nurses; office or hospital staff; pharmacists; and other healthcare providers. Methods include phone calls, emails, video detailing, online chat, and fax blasts, either as a sole sales force provider or to supplement an existing field sales force.
We provide field collaboration, whitespace coverage, and/or vacant territory support to create virtual sales representatives and territories. Our lead generation programs identify and pass qualified leads to clients’ sales teams for follow-up. We offer extensive inside sales training to capitalize on those opportunities.